Last updated: January 12, 2025
Ordered by Tribunals Ontario under Section 31, Residential Tenancies Act, 2006
Decision in favor of
Landlord
Ordered Amount
-
Agree with the ruling?
Application Date
Oct 2023
Hearing Date
Aug 2024
Order Date
Oct 3, 2024
The Tenant's application is dismissed. The Landlord did not alter the locking system without providing the Tenant with a replacement key, as the access code provided serves the same purpose as a traditional key. The Tenant also failed to establish that the smart lock substantially interfered with the Tenant's reasonable enjoyment of the rental unit.
Tenant filed a T2 application alleging that the landlord changed the lock on the rental unit door to an electronic smart lock without providing the tenant with a replacement key, and that the smart lock substantially interfered with the tenant's reasonable enjoyment of the rental unit.
Access code provided to tenant is equivalent to replacement key, and no evidence that smart lock substantially interfered with tenant's enjoyment.
Landlord installed smart lock on September 27, 2023 despite tenant's objections.
Smart locks are less safe and breach privacy because they collect personal information without consent.
Tenant declined installation of smart lock, emailed privacy officer, and saw unsealed envelopes with unit numbers and codes at landlord's office.
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