Last updated: March 4, 2025
Ordered by Tribunals Ontario under Section 31, Residential Tenancies Act, 2006
Decision in favor of
Landlord
Ordered Amount
$1,100
to Landlord
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Citation: Beck v Valade, 2025 ONLTB 485
File Number: LTB-T-044498-23
Application Date
Jan 2023
Hearing Date
Jul 2024
Order Date
Jan 9, 2025
The Tenant's application is dismissed. The Tenant has not satisfied the Board that the loss of internet access from April 28, 2023 to when she vacated the unit one month later was a substantial interference with her reasonable enjoyment of the rental unit. The Tenant also failed to demonstrate that she took reasonable steps to mitigate her losses from the discontinuance of internet.
Tenant applied for an order determining that the Landlord substantially interfered with the reasonable enjoyment of the rental unit by discontinuing access to the internet, which was included in the rent.
Tenant testified that on April 28, 2023, she noted her TV and computer could not access the internet and she kept receiving a notification that the password had changed. Tenant messaged the Landlord for the new password on April 28 and 29, 2023 but received no response until April 30, 2023 when the Landlord said the internet is the Tenant's responsibility.
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Lawful Rent
$1,800
Rent Arrears
$1,100
Ordered Amount
$1,100 (to Landlord)
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