Ottawa landlords face a rental market shaped by federal employment cycles, student turnover near Carleton and uOttawa, and growing suburban inventory in Kanata, Orleans, and Barrhaven. When rent arrears stack up, an N12 is disputed, or a tenant files a T6 maintenance claim, the Landlord and Tenant Board (LTB) process leaves little room for procedural error.
Licensed paralegals—and in some cases, lawyers—can draft applications, manage disclosure, negotiate settlements, and advocate at hearings, often at a lower cost than retaining counsel for routine tribunal work.
This guide explains what Ontario paralegals do, why Ottawa landlords hire them, and profiles experienced professionals from RentZen's ranked Ottawa landlord paralegal directory—each researched individually from public credentials and firm sources.
This article is general information, not legal advice. Confirm any professional's current licensing status through the Law Society of Ontario directory before retaining anyone.
What Is a Paralegal in Ontario?
A paralegal in Ontario is a legal services provider licensed by the Law Society of Ontario (LSO). A licensed paralegal may:
- Draft and file LTB applications and responses
- Serve termination notices and manage disclosure deadlines
- Represent you at LTB hearings (virtual or in-person)
- Negotiate payment plans and consent orders with the other side
- Assist with related Small Claims Court enforcement within the scope of their licence
Paralegals carry professional liability insurance and follow the same ethical framework that governs lawyers. For standard landlord-side work—N4 arrears evictions, L1 and L2 applications, N12 own-use files, and responses to tenant T2 or T6 claims—a paralegal is fully authorized to act from intake through order enforcement.
Why Ottawa Landlords Turn to Paralegals
Ottawa's rental landscape creates specific pressures:
Procedural precision matters
An N4 with miscalculated arrears or an L1 filed before the notice period expires can dismiss your case before evidence is heard. Experienced representatives know which form version to use, how to document service in multi-unit buildings, and when an amendment saves a file.
Virtual hearings, regional stakes
Most LTB matters are heard by videoconference, so Ottawa landlords can retain a paralegal anywhere in Ontario who knows the tribunal's digital workflow. Technical failures still produce orders against unprepared parties.
Settlement before hearing
Many arrears files resolve at mediation through payment plans or agreed move-out dates. A paralegal who knows realistic outcomes can negotiate terms that protect your position if the tenant defaults.
Enforcement after you win
Sheriff writs, Small Claims garnishment, and tenant review requests each involve separate steps. Landlord-side representatives who handle files regularly understand how orders should be worded and what comes next.
Experienced Ottawa-Area Professionals Worth Knowing
The profiles below come from professionals listed on RentZen's Ottawa landlord paralegal directory, sorted by recommended ranking. Each summary reflects publicly available credentials—not a guarantee of outcome in your specific matter.
Ahmad Alzameli
Ahmad Alzameli founded Alzameli Legal Services on Bank Street in Ottawa. He is a licensed paralegal in good standing with the Law Society of Ontario and a commissioner for taking oaths and affidavits.
The firm represents clients before the LTB, Small Claims Court, Human Rights Tribunal of Ontario, and immigration-related tribunals. Alzameli holds an honours law degree from Iran, a paralegal graduate certificate, and immigration consultant training—useful for Ottawa landlords whose portfolios include newcomer tenants or cross-border documentation questions.
Grace George
Grace George operates Grace George Legal Services P.C. from Somerset Street West in Ottawa. Licensed since 2016 (LSO number P10281), she focuses on the Landlord and Tenant Board, Small Claims Court, and provincial offences.
Her firm explicitly serves corporate landlords, property management companies, and individual landlords on non-payment of rent, persistent late payment, and property damage claims. TrustAnalytica lists strong client reviews, and her background includes prior practice as a lawyer before transitioning to paralegal work.
For Ottawa landlords who want a Somerset-area representative with a streamlined landlord-tenant practice, George is a long-standing local option.
Trevor Jacquard
Trevor Jacquard is director of Jacquard Henderson Professional Corporation at 2446 Bank Street in Ottawa. He has presented at paralegal education events alongside Michael Thiele on LTB hearing preparation, and Ottawa real estate investors have publicly recommended him for landlord-tenant matters.
Jacquard's practice emphasizes landlord and tenant representation, cooperative housing, non-profit housing, Small Claims Court, and debt recovery. For Ottawa landlords seeking a Bank Street firm with deep tribunal focus and continuing-education involvement, Jacquard Henderson is a well-documented choice.
Megan O'Conner
Maegan O'Connor is a paralegal at Sauvé Law in the Ottawa and Rockland areas. The firm's team page identifies her focus as Landlord and Tenant Board matters, notary services, and commissioning.
Sauvé Law is a multi-lawyer firm with established Ottawa presence. Landlords who want paralegal LTB work within a broader litigation and advisory firm may find O'Connor's role a useful entry point.
Spencer Toole
Spencer F. Toole is a lawyer at Levitt Di Lella Duggan & Chaplick LLP (formerly Horlick Levitt Di Lella). Admitted to the Ontario bar in 2012, he practices residential tenancy law, condominium law, civil litigation, and appellate advocacy.
Toole has appeared before the Superior Court, Divisional Court, and Court of Appeal—depth that may matter when an LTB order faces review or appeal. Ottawa landlords with complex tenancy files overlapping condominium governance may value lawyer-level representation at the tribunal.
Michael Thiele
Michael K. E. Thiele is a partner at Quinn Thiele Mineault Grodzki LLP and one of Ottawa's most visible landlord-tenant lawyers. He maintains the widely read Ontario Landlord and Tenant Law blog and teaches landlord-tenant law to paralegal students at Algonquin College.
CityNews and the Globe and Mail have quoted Thiele on LTB backlog and eviction-application trends. His practice spans landlord-side representation, tribunal advocacy, and commentary on RTA procedure—including N12 notice strategy and tenant compensation rules.
Landlords who want a representative active in public legal education and media commentary on tenancy law may find Thiele's profile distinctive—though his services are at lawyer rates.
Lisa Duchene
Lisa Duchene owns AI Paralegal Services and is a licensed paralegal with a civil engineering degree from McGill University. Her practice focuses on landlord-side LTB work: eviction applications, non-payment disputes, and tenant misconduct hearings.
Her website publishes anonymized success stories on L1 arrears applications, N6 illegal-act files, and contested hearings—useful for landlords evaluating a representative's documented landlord-side outcomes. For Ottawa-area landlords comfortable with a paralegal who emphasizes analytical, engineering-style case preparation, Duchene offers a specialized model.
Victoria Orlandi
Victoria Orlandi is associated with Anderson Aylwin Begg & Co. in Oshawa, serving landlords across Ontario including the Ottawa region through virtual hearings. Client testimonials on the firm's site reference her work on landlord-tenant issues alongside colleague Carrie Aylwin.
The firm traces its roots to Reder Paralegal Services (Durham Region since 1996) and focuses on LTB evictions, tenant application defence, and Small Claims Court. Ottawa landlords who want a Durham-based team with property-management client experience may consider Orlandi despite the firm's Oshawa headquarters.
How to Choose the Right Paralegal for Your Ottawa LTB Matter
Before you retain anyone:
- Verify licensing through the LSO directory.
- Match experience to your file type—N4 arrears, contested N12, or tenant T6 defence each demand different preparation.
- Clarify fees upfront with written quotes for notices, filings, hearings, and adjournments.
- Ask about communication—will the licensee who appears at your hearing handle your file directly?
- Compare track records on RentZen across landlord applications versus tenant defence work.
- Use a consultation wisely with your lease, notices, ledgers, and correspondence.
Compare Outcomes Before You Hire
Browse the full Ottawa landlord paralegal directory to filter, sort by recommended ranking, and open profiles with case statistics. Explore similar matters in our case study library, or browse the wider paralegals directory.
The Bottom Line
Ottawa landlords do not need a lawyer for every LTB dispute—but they do need someone who understands tribunal procedure, respects deadlines, and can advocate effectively. The professionals highlighted above span Bank Street sole practitioners, multi-lawyer firms, and province-wide virtual practices.
Start at the Ottawa landlord paralegal directory, verify credentials through the Law Society, and use our case study library to calibrate what success looks like before your hearing date arrives.
